If your organization is registered, then you should have the sign in / log in information:
- Employer ID (formerly Account ID)
- User Name
- Password
If you don’t know your organization’s log in information, it may be possible to retrieve your information using the Forgot Password feature.
The 'Sign In' is a simple login form. Fill it out and click the 'Submit' button.
After you log in, you will be redirected to your organization’s Jobs Service Administration Home Page. From your Administration Home page you have access to your entire account.
Near the top of your Administration Home page are several tabs:
These items are discussed below (clicking on a tab will take you to that section of the directions).
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We all forget sometimes...
In the case that you forget you Sign In / Log In information, it may be possible to retrieve it from the system. The 'Forgot Password' page provides a simple form where you may enter your email address and click the 'Send Login Information' button.
- If your email address is on file, your Sign In / Log In information will be sent to your email address.
- If your email address is not found, a message stating so will appear, along with a few recommendations on what you may do.
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To start using the service, two things must be in place.
- The organization (employer) must be registered with NPO.net.
- The organization’s (employer’s) subscription must be current.
After that, only a few simple clicks will put your job announcements online.
If your organization has used the NPO.net Jobs Service since 2000, your organization is probably already registered; you may want to reveiw the Subscription section of these directions. If you’re not sure or if this is your organization’s first time using the service, follow the steps outlined here.
Directions for Registering and Signing Up
The 'Register - Sign Up' page is a simple online application form that you must fill out with the following information:
- Subscription: Select 3, 6, or 12 months.
- Basic Information: (required)
- Organization: the name of your organization
- Address
- City
- State
- Zip
- Phone: your organization's main phone number
- Additional Information: (optional)
- Fax
- Email: your organization's general email address
- Website: in the format 'www.yourwebpage.org'
- Name of CEO
- FEIN Number
- Contact Information: (required)
- Name: Your first and last name
- Phone: Your direct phone line
- Email: Your email address
- Login Information: (required)
Complete the form, indicate you acceptance of the Terms of Service and click the ‘Submit Application’ button. If you change your mind at any time you may click the ‘Cancel’ button.
After you click the ‘Submit Application’ button:
- A page appears which confirms and reviews your order. This page can serve as your invoice, and you should print it for your records.
- You will also receive an email which confirms and reviews your order. The email may also serve as your invoice.
- We verify that your organization is legitimate (via www.guidestar.org for nonprofits, for example). Once your organization is verified, it is then registered, and the system assigns you an Employer ID.
- We wait to receive your payment. Payment options are outlined on both the web page confirmation and email confirmation. Options include check or credit card. If paying by credit card, there is an option to pay online, you can also phone or fax in your payment.
Once your payment is received, your organization’s subscription will be current.
We will notify you via email when the system is ready for you to post your announcements. Included in the message will be your Login information: Employer ID, User Name, and Password.
The process is usually completed in two business days from receipt of payment.
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Each employer has general information on record, including an Employer ID, Name of Organization and basic contact information. The contact information is used to pre-populate new job announcements and by NPO.net incase we need to contact you. Please keep this information current.
Directions for updating Employer Information
The 'Employer Information' section displays the following information:
- Employer ID
- Organization Name
- Contact information (address, phone, etc.)
- An 'Update Employer Information' button
Click the 'Update Employer Information' button. A form will appear where you can make changes to your employer information. Make changes as needed. You cannot change your EmployerID. Your Employer ID is assigned by NPO.net. When finished, click the 'Send Request' button. If you change your mind, click the 'Cancel' button.
All changes to Employer Information are processed manually by the Lumity and generally take 2 business days to process.
After clicking the 'Send Request' button you will be taken to a page informing you that the request was sent. You will also receive an email with the same information. Click the 'Return to Administration Area' button to return to your Administration Home Page.
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Once your organization is registered, your organization needs to have a current subscription before your job announcements appear online. If your organization has used the Jobs Service since 2000, your organization is probably already registered. If you’re not sure or if this is your organization’s first time using the service, follow the directions for 'Signing up' above.
One benefit of the NPO.net Jobs Service is that once your organization is registered, you can renew or extend your subscription and start posting job announcements immediately. You don’t need to wait until your payment is received by us.
Directions for Renewing or Extending a Subscription
The 'Subscription' section displays a statement informing you of the status of your subscription:
- Current through MM/DD/YY. Payment was received on MM/DD/YY.
(with a button to ‘Extend’ your subscription)
- Current through MM/DD/YY. Payment not yet received.
(with a button to ‘Review’ your subscription order)
- Expired on MM/DD/YY.
(with a button to ‘Renew’ your subscription)
Clicking the 'Review' button will show you your Subscription Order confirmation. You cannot order another subscription until the previous order has been paid.
Clicking the 'Extend' or 'Renew' buttons will take you to the Subscription Order Form.
Select one of the subscription periods: 3 months ($50), 6 months ($80), or 12 months ($150), indicate your acceptance of the Terms of Service and click the ‘Order Subscription’ button. If you decide not to order a subscription, click the ‘Cancel’ button.
After you click the ‘Order Subscription’ button:
- A new page will appear which confirms and reviews your order. This page can serve as your invoice, and you should print it for your records.
- You will also receive an email which confirms and reviews your order. The email may also serve as your invoice.
- Your subscription immediately becomes current, and you are now able to post your job announcements.
With subscription renewals or extensions you do not need to wait until we receive your payment before you begin posting. However, the invoice is payable immediately (the due date is 5 business days from date of order). Your job announcements will not be seen by job seekers if payment is not received within 5 business days.
Payment options are outlined on both the web page confirmation and email confirmation. Options include check or credit card. If paying by credit card, there is an option to pay online, you can also phone or fax in your payment.
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With a current subscription, an organization may post any number of job announcements during the subscription period.
Job announcements include a Job Title, a Job Description, and information about how to apply for the position. Organizations posting an announcment decide how to present a position, so job descriptions vary tremendously. Job announcements are categorized and dated by you to assist job seekers with their searches.
Directions for Administering your Job Announcements
(add new, change, or remove announcements)
The 'Job Announcements' section displays:
- A statement of how many announcements you currently have in the system
- A button for adding new job announcements
- A list of your job announcements with buttons allowing you to change or remove an announcement. The list may be viewed in either a short or long format by clicking the link at the top right of the list.
Directions for Adding a New Job Announcement
Click the ‘Add New Job Announcement’ button. A simple form will appear that you must fill out with the following information:
- Category:
Each job announcement is categorized to assist job seekers with their searches. Please choose one of the categories form the list. If you would like the announcement to appear under multiple categories, the announcement must be posted once for each category. Category selection is at your discretion.
- Title:
Each job announcement has a title, referring to the title of the position being announced.
- Start Date (Post Date):
Each job announcement has a start date. This date is the earliest date you wish the announcement to appear online. Job Announcements are presented in order of start date. The job search interface allows job seekers to view announcements posted in the ‘Last Week’, ‘Last 2 Weeks’, ‘Last Month’, etc. The start date may be changed as needed.
- End Date:
Each announcement has an end date. The end date is the last date you wish the announcement to appear online. Regardless of job seekers' search parameters, an announcement will never appear online after its end date. The end date may be changed as needed.
- Description:
Each announcement has a job description. Organizations posting an announcement decide how to present a position, so job descriptions vary tremendously. Job seekers will initially view only the first 100 words of the job description. If a job seeker is interested in viewing more information about an announcement, he/she has the option of viewing the full Job Announcement. Descriptions cannot contain any HTML; please enter text only. We recommend that you type the description using your word processor and then copy and paste the job description into the form.
- Correspondence should be sent to:
Enter the name of the person to whom you wish correspondence to be addressed; leave blank in not applicable.
- Organization:
The name of your organization will appear here automatically, and may be changed as needed.
- Address/City/State/Zip:
These items make up the address where correspondence should be sent. Like 'Organization', these items will be filled in automatically, and may be changed as needed. If a full address (street address, city, state, and zip code) is entered, a link to www.mapquest.com will be created. This link assists job seekers in locating your organization.
- Phone/Fax/Email:
These items will be filled in automatically and may be changed as needed. If you wish not to receive calls, faxes or email correspondence regarding an announcement, indicate this fact in the appropriate field; such as ‘No Calls Please’ or leave the field blank.
- Website:
If your organization has a website, enter it in the format 'www.yourwebpage.org'. It will be displayed as a link online. It’s a great way to introduce a potential new employee to your organization.
Complete the form and click the ‘Submit Information’ button. If you change your mind at any time, you may click the ‘Cancel’ button and return to the Job Announcements section.
After you click the ‘Submit Information’ button, a form will appear where you must review your job announcement. The announcement appears as it will appear to job seekers. If you would like to make any changes, click the ‘Make Changes’ button, and you will be returned to the previous form allowing you to make changes. Make changes and review them as often as needed until you are satisfied.
After you review your posting and are satisfied, click the ‘Finished’ button. You will be returned to your Job Announcements page. You should be able to see the announcement you just entered.
You should also notice an item labeled 'Hits'. For new announcements, the number shown should be zero (0). As job seekers search the listings, they can choose to see the full posting for any job announcement. Each time your announcement is chosen by a job seeker for full viewing, a ‘Hit’ is recorded. We hope you refer back to this page from time to time to see how many ‘hits’ your job announcements are getting.
Directions for Changing an Announcement
At any time you may choose to change an announcement. To do so, click the ‘Change’ button that appears next to the announcement. The form that appears allow you to make changes to your announcement. Complete the form and click the ‘Submit Information’ button. If you change your mind at any time, you may click the ‘Cancel’ button and return to the Job Announcements section.
After you click the ‘Submit Information’ button, a form will appear where you must review your job announcement. The announcement appears as it will appear to job seekers. If you would like to make any changes, click the ‘Make Changes’ button, and you will be returned to the previous form allowing you to make additional changes. Make changes and review them as often as needed until you are satisfied.
After you review your changes and are satisfied, click the ‘Finished’ button. You will be returned to your Job Announcements page. You should be able to see the announcement you just entered.
You cannot reset the Hit counter for a job announcement.
Directions for Removing an Announcement
At any time, you may remove a job announcement. When you choose to do so, simply click the ‘Remove’ button next to the announcement. You will be asked to confirm this action. After you confirm, the announcement will be permanently removed. Removing an announcement is permanent and cannot be undone.
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Each employer will have at least one User Name and Password. This information, along with your Employer ID, makes up your Login information. Your Login information allows you to access the site and maintain your job announcements. While your Employer ID is assigned by the system, you decide on what you would like your User Name and Password to be, and you may change them as needed. Certain organizations may also find it advantageous to have several User Names and Passwords.
Each User Name is associated with a person; generally it is the person responsible for the Human Resources activities at an organization. There is a phone number and email address for each User Name, used by NPO.net to contact you should some issue arise. Email addresses are also important, as they are used to retrieve forgotten login information. The importance of keeping email addresses current cannot be overstated.
Directions for Administering your User Names/Passwords.
(add new, change, or remove user names and passwords)
The 'User Names and Passwords' section displays:
- A statement of how many User Names/Passwords you currently have in the system
- A button for adding new User Names/Passwords
- A list of current User Names, with buttons allowing you to change or remove a User Name/Password.
Directions for Adding a New User Name/Password
Click the ‘Add New User’ button. A form will appear that you must fill out with the following information:
- User Name:
Enter a User Name to be used for logging in purposes. Remember that if your organization has multiple User Names/Passwords, each User Name must be different.
- Password:
Enter a Password associated with this User Name.
- Name/Phone:
Enter the name and phone number of the person associated with the User Name.
- Email:
Enter the email of the person associated with the User Name. Email addresses are very important, as they are used to retrieve forgotten login information.
Complete the form and click the ‘Submit Information’ button. If you change your mind at any time you may click the ‘Cancel’ button and return to your User Names/Passwords page.
After you click the ‘Submit Information’ button, a page will appear where you must review the User Name/Password information. If you would like to make any changes, click the ‘Make Changes’ button, and you will be returned to the previous form. Make changes and review them as often as needed until you are satisfied.
Once approved, click the ‘Finished’ button. You will be returned to your User Names/Passwords page. The User Name you entered will appear on the list.
Directions for Changing a User Name/Password
At any time you may choose to change your User Name/Password. To do so, click the ‘Change’ button next to the User Name. A form will appear allowing you to make changes to the information.
Complete the form and click the ‘Submit Information’ button. If you change your mind at any time you may click the ‘Cancel’ button and return to your User Names/Passwords page.
After you click the ‘Submit Information’ button, a page will appear where you must review the User Name/Password information. If you would like to make any changes, click the ‘Make Changes’ button, and you will be returned to the previous form. Make changes and review them as often as needed until you are satisfied.
Once approved, click the ‘Finished’ button. You will be returned to your User Names/Passwords page. The User Name you entered will appear on the list.
You cannot change other User Names/Passwords. This restriction keeps passwords private at organizations using multiple User Names/Passwords.
Directions for Removing a User Name/Password
You may need to remove a User Name/Password. To do so, simply click the ‘Delete’ button next to the User Name. You will be asked to confirm this action. After you confirm, the User Name/Password will be permanently removed. Once removed, the action cannot be undone.
You can only delete other User Names / Passwords, not your own. This restriction allows organizations the ability to remove User Names/Passwords of former staff members, etc., but to not accidently delete the current user.
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